Our commitments

We’ve been proudly serving Australians fresh food for more than 30 years. We’re committed to the wellbeing of our guests, our owners and Sandwich Artists™ and believe everyone is entitled to a fair go.

We’re committed to fair pay for all Sandwich Artists.
  • We audit restaurant employment records to check our 10,000+ Sandwich Artists™ are paid fairly by franchise owners.
  • We educate all franchise owners about their responsibilities to pay and treat their teams fairly.
  • We work with the Fair Work Ombudsman and conduct our own investigations if Sandwich Artists™ believe they’re not being paid correctly.
  • We provide a dedicated hotline for Sandwich Artists™ to contact us with any concerns.
We’re committed to the success of our franchise owners.
  • We help our franchise owners with tools and resources to boost sales and minimise costs.
  • We are constantly looking for ways to improve our processes, systems and products to increase franchise owner profit.
  • We evolve our menu to meet the changing tastes and food trends, to keep our restaurants competitive.
We’re committed to great quality, fresh food.
  • We proudly support local growers and we are one of the largest investors in fresh Australian produce.
  • We display our food in every restaurant, every day. Our Sandwich ArtistsTM hand-slice our fresh veggies and freshly-bake bread every day.
  • We teach our franchise owners and Sandwich ArtistsTM about how to handle, store and prepare food safely – because every sub, salad, wrap and panini should be made just the way our guests like it!